Dear Customers,

Happy New Year.

We re-opened on Jan 11th for processing of queued orders and accepting existing customer orders.
We have reached our January capacity for orders, please check back regularly for when we will open for February orders; which should include Face Masks and Bath Bombs being made available once more – in limited supply.

Without exception, all orders are being delivered within the lead time advertised when you ordered.

Current Schedule:

• Orders placed in December – Delivery due in January.
• Orders placed from 11th January will be subject to a 3 week lead time.

Please note; certain products may be temporarily unavailable due to unforeseen issues:

• Health & Safety working restrictions
• Supply chain issues due to Covid and Brexit
• Increased seasonal orders and capacity constraints

Where possible we will endeavour to dispatch your order sooner than scheduled.

Please refer to our FAQ’s for more information about our products or your order confirmation for details of your ingredients and batch numbers.

We will often control order placement by closing the shop temporarily during the month to manage our capacity and lead times.
Please accept our apologies for any inconvenience caused and thank you for your patience in these time.

Kind Regards

The Soap Shop Team.