Dear Customers,

Thank you for your business. We are now closed for pre-Christmas deliveries. We will reopen for new order from 5th December 2020.

Without exception, all orders are being delivered within the lead time advertised when you ordered.

Current Schedule:

  • Order placed up to Week Ending 11th October – Delivery due to arrive before 5th December.
  • Order placed up to 20th October – Delivery due to arrive by 14th December.

In some cases you may have been given an 8 week lead time, this is due to;

  • Health & Safety working restrictions
  • Supply chain issues
  • Increased seasonal orders and capacity constraints

Where possible we will endeavour to dispatch your order sooner than scheduled.

It’s now just 5 weeks to Christmas Day and we want to ensure you have some time to sell the products ordered we are closing our pre-xmas order books until we have caught up with all orders. We expect to start taking a few pre-order for January delivery (and in some cases December deliveries) from around the 5th December.

Please refer to our FAQ’s for more information about our products or your order confirmation for details of your ingredients and batch numbers.

Please accept our apologies for any inconvenience caused and thank you for your patience at this time.

Kind Regards

The Soap Shop Team.